Terms & Conditions.

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

Welcome to our website. Our services cater to users aged 12 to 25. If under 18, your use of this website requires parental or guardian consent. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use. These terms, together with our Privacy Policy and Website Disclaimer, govern the relationship between you and Gippsland Youth Spaces Incorporated, ABN: 88 205 852 966, Incorporated Association Number A0108806H, operating under the domain gippslandyouthspaces.org.au, and including trading names, project names, or aliases such as Gippsland Youth Spaces, Gippsland Youth Advisors, Gippsland Youth, Latrobe Youth Space, Gippsland East Youth Project, and subsidiary domains like gippslandyouth.au, latrobeyouthspace.org.au, gippslandyouthwellington.org.au, eastgippslandyouth.org.au.

By using this website, you signify your acceptance of these terms and conditions of use. In these terms and conditions, "Us," "Our," and "We" refer to Gippsland Youth Spaces, and "You," "Your," “User,” and "Guardian" (in the case of minors) refer to you, the client, visitor, customer, website user, partner, sponsor, stakeholder, or person using our website or services, and their guardian if the user is a minor.

The gippslandyouthspaces.org.au digital strategy and website was created in Gippsland, Victoria by Online is Easy using the Squarespace platform.

MINORS AND GUARDIANS

Under these terms and conditions, the term 'minor' encompasses 'child', 'juvenile', 'dependent', 'ward', and 'young person', referring to individuals under the age of 18, in line with the law. Concurrently, 'guardian' includes 'parent', 'legal guardian', 'carer', or 'custodian'. This unified definition ensures that all minors and their responsible adults are granted equivalent rights and responsibilities. It recognises the varied terminology for minors and guardians, ensuring their comprehensive protection and inclusion in the context of our website and services.

CONSENT REQUIRED FOR MINORS

Our services are designed for users aged 12 to 25 years. If you are a minor under the age of 18, you must obtain the consent of a guardian to use this website and access our services. We require a confirmation of such consent, which may be requested through a designated online form or via direct communication with us. This consent should confirm the guardian's understanding of and agreement to these terms and conditions. We reserve the right to verify this consent and, if necessary, restrict access to our services in its absence.

Guardians agree to take responsibility for monitoring the minor’s use of our website and services and ensuring its alignment with their specific requirements.

AMENDMENT OF TERMS

We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and Gippsland Youth Spaces’s rights and obligations to each other.

LIMITATION OF LIABILITY

This clause applies to all users of our services, which are intended for individuals aged 12 to 25. If you are a minor under 18, the use of our website and services requires the consent of your guardian. Guardians are responsible for overseeing minors' use of our services and ensuring that such use is in line with their specific requirements.

It is a fundamental precondition for using our website and services that both you and your guardian, if you are a minor, acknowledge and agree that Gippsland Youth Spaces is not responsible for any loss or damage that might arise from your use of the website, our information, or services. This includes losses due to errors, omissions in our documents, information, goods, services, or from the use of any third-party content, links, comments, publications, or advertisements. All use of, or reliance on, the information or materials on this website or provided through our services is at your own risk or the risk of your guardian, for which Gippsland Youth Spaces shall not be liable.

Both you and, if applicable, your guardian must ensure that the products, services, or information available through our website meet your personal needs. While we endeavour to maintain content accuracy, we expressly exclude liability for any inaccuracies or errors to the fullest extent permitted by law.

COMPETITION AND CONSUMER ACT

For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), Gippsland Youth Spaces’s liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.

You must be over 18 years of age to use this website and to purchase any goods or services. For users under 18, parental or guardian consent is required.

DELIVERY OF GOODS

Physical goods may be delivered by Australia Post and/or other reputable courier companies. Deliveries are processed promptly upon receipt of full payment. Delivery may take between 2 and 14 days, depending on the delivery option. Damaged or lost orders should be resolved with Australia Post or the courier company directly and we are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of Gippsland Youth Spaces.

Digital goods are delivered immediately. Please be aware there are inherent risks associated with downloading any software and digital goods. Should you have any technical problems downloading any of our goods, please contact us so we may try to assist you.

RETURNS AND REFUNDS

Gippsland Youth Spaces handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.

Should you wish to return your order, please notify us within 7 days of purchase with a valid reason for return. If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased. Unopened goods will be refunded in full. Refunds will be processed promptly and payment made by the same method that you made payment. All refunds are made at the discretion of Gippsland Youth Spaces.

LINKS TO OTHER WEBSITES

Gippsland Youth Spaces may from time to time provide on its website, links to other websites, advertisements and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between Gippsland Youth Spaces and the owners of those websites. Gippsland Youth Spaces takes no responsibility for any of the content found on the linked websites.

Gippsland Youth Spaces’s website may contain information or advertisements provided by third parties for which Gippsland Youth Spaces accepts no responsibility whatsoever for any information or advice provided to you directly by third parties. We are making a ‘recommendation’ only and are not providing any advice nor do we take any responsibility for any advice received in this regard.

DISCLAIMER

To the fullest extent permitted by law, Gippsland Youth Spaces absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. Gippsland Youth Spaces gives no warranty that the documents, goods or services will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.

Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.

It is your sole responsibility, and where applicable, the responsibility of your guardian, to bear any and all costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above exclusions may not apply to you or your guardian, but it is essential that you, or your guardian if you are a minor, are aware of any risks involved in using this website or any products or services offered through it or by Gippsland Youth Spaces. It is your, or your guardian’s, responsibility to be informed and to manage such risks.

YOUR PRIVACY INCLUDING MINORS

At Gippsland Youth Spaces, we are committed to protecting your privacy. We use the information we collect about you to maximize the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles. Please read our separate Privacy Policy carefully.

You may change your details at any time by advising us in writing via email. All information we receive from our customers is protected by our secure servers. Gippsland Youth Spaces’s secure server software encrypts all customer information before it is sent to us. Furthermore, all customer data collected is secured against unauthorized use or access. Credit card information is not stored by us on our servers.

At Gippsland Youth Spaces, our commitment to privacy extends to all our users, including minors. We uphold the privacy and confidentiality of information provided by both adult users and minors, in adherence to the Australian Privacy Principles. Our comprehensive Privacy Policy, available for detailed review, outlines these principles.

If you are a minor under 18, any changes to your personal details should be managed through your guardian. Guardians are encouraged to advise us in writing via email for any such changes. All user information, including that of minors, is safeguarded on our secure servers. Gippsland Youth Spaces employs secure server software to encrypt all customer information prior to transmission to us. Additionally, we ensure robust protection of all customer data against unauthorized use or access. Notably, credit card information is not stored on our servers.

This clause underlines our commitment to protecting the privacy of all users, with heightened attention to the unique privacy needs and legal protections for minors under Australian law. Please consult our full Privacy Policy for more detailed information.

THIRD PARTIES

We do not and will not sell or deal in personal or customer information. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and assist in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use.

DISCLOSURE OF INFORMATION

Gippsland Youth Spaces may be required, in certain circumstances, to disclose information in good faith and where Gippsland Youth Spaces is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of our customers or third parties.

EXCLUSION OF COMPETITORS

If you are in the business of creating similar documents, goods or services for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of Gippsland Youth Spaces. Gippsland Youth Spaces expressly excludes and does not permit you to use or access our website, to download any documents or information from its website or obtain any such documents or information through a third party. If you breach this term then Gippsland Youth Spaces will hold you fully responsible for any loss that we may sustain and further hold you accountable for all profits that you might make from such unpermitted and improper use. Gippsland Youth Spaces reserves the right to exclude and deny any person access to our website, services or information in our sole discretion.

COPYRIGHT, TRADEMARK AND RESTRICTIONS OF USE

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website.

Gippsland Youth Spaces expressly reserves all copyright and trademark in all documents, information and materials on our website and we reserve the right to take action against you if you breach any of these terms.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

WHOLE AGREEMENT

These terms and conditions constitute the entire agreement between you and, if you are a minor, your guardian, and Gippsland Youth Spaces regarding the use and access to the www.gippslandyouthspaces.org.au website, including all documents and information therein. This agreement is subject to any additional terms required by legislation of the Commonwealth or any State or Territory of Australia. All implied terms, except those that cannot be excluded by statute, are excluded from this agreement.

EXCLUSION OF UNENFORCEABLE TERMS

Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.

EDUCATION OR LIFE COACHING

In utilizing our services, you, or if you are a minor, your guardian, acknowledge that Gippsland Youth Spaces is not accountable for any decisions made based on our services, guidance, or information provided. This includes any consequences arising from such decisions. Neither you nor your guardian can hold Gippsland Youth Spaces, or any of our employees or contractors, responsible for any actions, losses, or costs incurred as a result of using our mentoring, guidance, advice, coaching, materials, or techniques.

The content offered through our website and consultations is designed to provide assistance and is not intended to replace professional, financial, or legal advice. We do not guarantee specific results and do not take responsibility for the actions, choices, or decisions made by you or your guardian as a result of using our services.

GUARDIAN COMMUNICATION

To ensure compliance with the law and to provide a safe and responsible environment for minors, we offer guardians the ability to contact Gippsland Youth Spaces regarding any aspect of their child’s use of our services. Guardians can contact us at info@gippslandyouth.au or via direct communication channels provided by us. This facilitates open communication for addressing concerns or withdrawing consent, ensuring the protection and appropriate engagement of minors on our platform and with our services.

JURISDICTION

This agreement, the website, and all services provided by Gippsland Youth Spaces are governed by the laws of Victoria and Australia. In the event of any dispute involving either you or, if you are a minor, your guardian, against Gippsland Youth Spaces that leads to litigation, both parties are required to submit to the jurisdiction of the courts in Victoria, Australia.